Job Description

Public Trust: NACI (T1)

Requisition Type: Regular

Your Impact

Own your opportunity to be on the frontlines of health innovation. Deliver for America’s health agency missions and enhance lives for hundreds of millions every day.

Job Description

GDIT is looking for a  Database Manager to join our  National Institutes of Health (NIH) CIT Hosting and Storage Services Program.

We are seeking a forward-thinking technical leader who can inspire and develop teams while ensuring the reliable delivery of high-quality technology services. Our ideal candidate combines strong people leadership with technical insight and operational discipline, supported by experience and expertise aligned with the team’s portfolio of supporting Oracle and Microsoft SQL database platforms and middleware technologies. This leader will provide clear direction and accountability for day-to-day operations and maintenance, service delivery, and project execution, while applying their technical understanding to guide decisions and address complex challenges. They will foster a culture of collaboration, accountability, continuous improvement, and innovation; empower team members to grow and succeed; and work closely with customers and stakeholders to deliver meaningful results. The successful candidate will balance operational excellence with modernization, ensuring the team delivers reliably today while continuously improving services and capabilities for the future. 

This role is fully remote! May need to come to the Maryland for occasional meetings.

This role will require you to obtain and maintain a Public Trust and will require you to provide onsite fingerprinting at a designated facility.  This investigation may review personal and criminal behavior, financial conduct, foreign influence, as well as other adjudications.  

Responsibilities:

• Provide day-to-day oversight for your team by delegating and prioritizing task execution, resolving roadblocks, and ensuring execution is efficient and timely for the delivery of all database services. 

• In partnership with federal and program leadership, be a subject matter expert and oversee your team’s service catalog; to include identifying customer demands, owning and developing the technical strategy and vision, and rallying your team to turn the vision into reality.  

• Work closely with Project Managers/Scrum Masters to ensure transparent communications on project timelines, project execution, resource requirements, risk management, and status reporting.  Occasionally step into project manager role you’re your team’s strategic projects based on need.   

• Drive innovation and incorporate continuous improvement activities into your team’s execution to deliver new services and new ways of working to keep pace with future customer demands.   

• Oversee personnel management including staff recruitment, hiring, performance management, training, and mentoring for all team members.  

• Provide oversight for incidents, coordinating with resolution parties and establishing effective communication between stakeholders during and after closure of the incident to include after-action reporting.  

Required Qualifications:

• BS/BA and 8+ years of experience, or equivalent experience, in an IT-related discipline.  

• Experience overseeing a portfolio of technology services and leading a technical team’s day-to-day execution, including operations and maintenance, cloud migrations, service delivery, and project activities.  

• People management experience, including recruiting, hiring, performance management, professional development, training, and mentoring a team of engineers.  

• Experience leading technical projects and initiatives from planning through successful delivery. 

• Broad hands-on experience and technical knowledge across enterprise database and middleware technologies including Oracle, Microsoft SQL Server, and supporting middle platforms such as WebLogic for both on-prem and cloud environments.   

• Demonstrated technical expertise with enterprise database technologies, including experience designing, operating, troubleshooting, migrating, and optimizing complex enterprise environments. 

• Experience modernizing a team’s technology services and delivery practices to improve efficiency, accelerate delivery, enhance customer experience, and reduce manual effort through standardization, automation, and emerging technologies such as AI.  

• Experience applying Agile and project management practices to manage priorities and backlogs, facilitate Scrum or similar delivery processes, and drive technical initiatives through completion.  

• Working knowledge of ITIL principles and practices, including incident, problem, service request, change, and service level management.  

• Experience analyzing complex technical and operational issues, providing technical guidance, and leading teams through problem resolution.  

• Strong customer and stakeholder engagement experience, with the ability to translate technical issues, risks, and recommendations for both technical and non-technical audiences. 

Preferred Qualifications: 

• Relevant industry certifications in RHEL, Solaris, Unix, cloud technologies, ITIL, Agile, or project management. 

• Experience supporting technology services within a federal government, healthcare, or similarly regulated environment. 

#GDITFedHealthJobs #NIHCIT #GDITPriority

Work Requirements

Years of Experience

8 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

Travel Required

Less than 10%

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